Frequently Asked Questions

What should I bring on the tour?

• It is recommended to bring a water bottle, a thirst for knowledge, a full stomach, and a sense of fun and adventure!

• Tours will take place rain or shine, and Colorado weather can change on a dime. Please check the forecast and dress accordingly.

• Tours take place in working wineries, breweries, and distilleries. For safety reasons, CLOSED TOED SHOES ONLY will be allowed in the production areas. No smoking or vaping of any kind is allowed during tours of production areas. 

• All tour participants should bring a valid form of ID and should expect to be carded prior to consumption of alcohol.

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Are the tours private?

• Tours are not exclusive to your party. You can expect to enjoy the tour with others, and make new friends!

 

Do tour guides accept tips?

• Our tour guides do accept tips, and they are greatly appreciated.

• Tipping is left up to the individual, but as a general practice, 15% - 20% of the total tour cost is the common gratuity.

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What is your cancellation / refund policy?

• If a cancellation request is received by Grand Valley Grapes and Grains Adventures at least 48 hours before the tour date, you will not be charged a cancellation fee and your payment will be refunded. If a cancellation request is received by Grand Valley Grapes and Grains Adventures between 48 and 24 hours before the tour date, you will be charged a cancellation fee equal to 50% of the prepayment for the tour. No refund will be issued if the cancellation request is received less than 24 hours in advance of the tour date. 

• If your full party is not at the designated location at the tour start time, no refund will be issued. 

• Grand Valley Grapes and Grains Adventures accepts no responsibility for cancellations or delays which are beyond its control, including but not limited to weather or traffic conditions.

 

Are children allowed on the tour?

• No one under 21 years of age is allowed on any tour.

• All tour participants should bring a valid form of ID and should expect to be carded prior to consumption of alcohol.

• Grand Valley Grapes and Grains Adventures is not responsible if a guest is refused service during the tour due to lack of acceptable form of ID or intoxication.

 

Are dogs allowed on the tour?

• Although we love furry friends, they are not allowed on the tour, except service animals.

 

Do you offer custom tours?

• We do not offer custom tours.

• We do not offer tours at times other than the scheduled times.

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Is transportation provided?

• If you have taken a tour with Grand Valley Grapes and Grains Adventures in the past, thank you! We no longer offer transportation for any tours. 

• Ride-share services are available in Palisade and Grand Junction (subject to driver availability).